An email from a former client sparks a lesson on why off-shoring can be a really bad idea.

Branding branding branding.... so pervasive, so complex, yet deep down it's pretty simple, because deep down branding relies on the perceptions of the consumer. You're in charge!

Everything, from an exhibit at MoMA to an email, can contain an idea that can inspire. Sometimes ideas are bad, but they still can inspire.

So little time, so many things with which to find annoyance. A mindless email correspondence leads me to decide to never buy from a company again. Life is hard, Allen...

Today I'm pondering the interactions I have with appliances in the house. Design is everywhere, both good and bad...

GDPR is a set of data privacy regulations coaxed into existence by the European Union. This quick post is a first step on the road to delicious compliance.